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E-Cash Security: Most frequently asked questions


Is it safe to use my credit card?

Yes, ecash transactions at Electronic Financial Services are safe. Your transactions will be billed by a reliable third party transaction processor. The name of this processor will be shown to you after you make your transaction, please pay close attention to this name, as it is the name that will appear on your credit card statement. Electronic Financial Services Ltd and it's processors are companies registered and regulated by Visa International to accept and process financial transactions on behalf of its clients in the gaming industry. Every credit card purchase you make is backed by the Electronic Financial Services Safe Transaction Guarantee.

We guarantee that every transaction you make with EFS will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of using our services. See guarantee details below.

Why is EFS so safe?

  • Safe Technology: Our secure server software (SSL 128-bit encryption) is the industry standard and among the best software available today for secure commerce transactions. This is the same security used by the largest bank such as Chase and Wells Fargo as well as industry leaders, Microsoft and IBM. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Still don't want to use your credit card on the internet?

No problem. Call in your card number
Call us at 800-996-5152 and one of our customer assistance personnel would be more than happy to take your information and process your card. We are open 24 hours a day to help you with any questions you might have. Remember, we do not take wagers over the telephone.

Guarantee Details

  1. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Web Players will cover the entire liability for you, up to the full $50.00. Web Players will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Web Players while using the secure server.
  2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
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